alarm-ringing ambulance angle2 archive arrow-down arrow-left arrow-right arrow-up at-sign baby baby2 bag binoculars book-open book2 bookmark2 bubble calendar-check calendar-empty camera2 cart chart-growth check chevron-down chevron-left chevron-right chevron-up circle-minus circle city clapboard-play clipboard-empty clipboard-text clock clock2 cloud-download cloud-windy cloud clubs cog cross crown cube youtube diamond4 diamonds drop-crossed drop2 earth ellipsis envelope-open envelope exclamation eye-dropper eye facebook file-empty fire flag2 flare foursquare gift glasses google graph hammer-wrench heart-pulse heart home instagram joystick lamp layers lifebuoy link linkedin list lock magic-wand map-marker map medal-empty menu microscope minus moon mustache-glasses paper-plane paperclip papers pen pencil pie-chart pinterest plus-circle plus power pushpin question rain reading receipt recycle reminder sad shield-check smartphone smile soccer spades speed-medium spotlights star-empty star-half star store sun-glasses sun tag telephone thumbs-down thumbs-up tree tumblr twitter user users wheelchair write yelp youtube

Job Opportunities

Patient Experience Ambassador | Full-Time Position 

Our medical eye care practice in Kamuela is looking to grow our team. We are looking to hire a full-time Patient Experience Ambassador, who is friendly, responsible, reliable and attentive-to-detail. In our mission to provide the best eye care service possible, our doctors use only the most advanced, state-of-the-art diagnostic technology and eye care products available. We are committed to educating our patients and providing personalized eye care services to the people on Hawai’i Island. 

  • Serve as a brand ambassador who conveys energy, excitement, authenticity aligning with our mission to provide the best eye care services possible
  • Utilize proactive and intuitive techniques to increase customer experience by managing patient flow, assisting with scheduling appointments, collecting payment, etc.
  • Retain deep knowledge of Hōkūʻula Eyecare’s products and services with ability to convey features and benefits
  • Thrive in a fast-paced environment with high-performance standards
  • Communicate with patients with empathy while applying high-quality guidelines and policies
  • Assist optometrists, optometric technicians, and opticians when needed.

Qualifications:

  • High School Diploma or equivalent required
  • Customer Service experience (Preferred)
  • Must be available to work on scheduled Saturdays
  • Outstanding interpersonal communication skills
  • Ability to exercise judgement, initiative, and possess problem-solving skills
  • Willingness to learn is a must

Experience is preferred, but not required. We will train the right candidate. Opportunities for growth are available.

To apply, please submit your resume and cover letter to info@hokuulaeyecare.com