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Job Opportunities

Patient Experience Ambassador | Full-Time Position 

Our medical eye care practice in Kamuela is looking to grow our team. We are looking to hire a full-time Patient Experience Ambassador, who is friendly, responsible, reliable and attentive-to-detail. In our mission to provide the best eye care service possible, our doctors use only the most advanced, state-of-the-art diagnostic technology and eye care products available. We are committed to educating our patients and providing personalized eye care services to the people on Hawai’i Island. 

  • Serve as a brand ambassador who conveys energy, excitement, authenticity aligning with our mission to provide the best eye care services possible
  • Utilize proactive and intuitive techniques to increase customer experience by managing patient flow, assisting with scheduling appointments, collecting payment, etc.
  • Retain deep knowledge of Hōkūʻula Eyecare’s products and services with ability to convey features and benefits
  • Thrive in a fast-paced environment with high-performance standards
  • Communicate with patients with empathy while applying high-quality guidelines and policies
  • Assist optometrists, optometric technicians, and opticians when needed.


  • High School Diploma or equivalent required
  • Customer Service experience (Preferred)
  • Must be available to work on scheduled Saturdays
  • Outstanding interpersonal communication skills
  • Ability to exercise judgement, initiative, and possess problem-solving skills
  • Willingness to learn is a must

Experience is preferred, but not required. We will train the right candidate. Opportunities for growth are available.

To apply, please submit your resume and cover letter to