Job Opportunities
Optometric Assistant | Full-Time Position
Our medical eye care practice in Kamuela is looking to grow our team. We are looking to hire a full-time optometric assistant, who is friendly, responsible, reliable and attentive-to-detail. In our mission to provide the best eye care service possible, our doctors use only the most advanced, state-of-the-art diagnostic technology and eye care products available. We are committed to educating our patients and providing personalized eye care services to the people on Hawai’i Island.
Job Description:
The position is occasionally a “float” position, meaning the applicant should be flexible and enjoy a variety of responsibilities.
Responsibilities include, but not limited to:
Optician
- Guide patients in selecting frames that look and feel comfortable
- Educate patients on lens products that will help obtain the best visual clarity
- Understand the eye doctor’s prescription and use it to assess each patient’s needs
- Accurately prepare glasses orders for the lab technicians
- Understand and maximize the patient’s insurance contributions
- Dispense prescription eyewear and instruct customers in proper use and care
- Provide follow-up services, including eyewear adjustment, repair, and replacements
- Assist in various duties including frame and lens inventory, disinfecting and sanitizing the optical area, working with our brand representatives to stay up-to-date with the latest trends
Optometric Technician
- Ability to maintain patient flow by working efficiently
- Perform pre-examination testing with state-of-the art technology
- Manage the schedule by bringing patients into the office in a timely manner, rescheduling no shows and cancellations, and confirming upcoming appointment times
- Prepare instruments for the next day by inputting patient information
- Refer patient to external providers by sending clinical notes, images, and scans
Receptionist/Administrative Assistant
- Greet, welcome, and check-in patients
- Answer phones, respond to office text messages, and emails in a timely manner
- Obtain Patient History Questionnaires, upload and input patient demographics, insurance information, medication, and medical history in electronic health records system
- Prepare patient charts by confirming and verifying insurance coverage
- Checkout patients by collecting payments, selling products, and scheduling follow-up appointments
Qualifications:
- High School Diploma or equivalent required
- Paraoptometric Certification (Preferred)
- Customer Service experience (Preferred)
- Must be available to work on scheduled Saturdays
- Outstanding interpersonal communication skills
- Ability to exercise judgement, initiative, and possess problem-solving skills
- Ability to work effectively and multitask in a fast-paced environment
- Willingness to learn is a must
Experience is preferred, but not required. We will train the right candidate. Opportunities for growth are available.
To apply, please submit your resume and cover letter to info@hokuulaeyecare.com